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NEWS
More pictures of our dolls
2020-02-28
1. Modsdoll Privacy Policy
Modsdoll is committed to protecting your personal information ("personal data") while providing you with the opportunity to receive products and services.
This policy describes the ways in which we collect personal data and the purposes for which we may use it. If you object to our use of your personal data in the manner set out in this policy, please inform us by email
By using this website you acknowledge that you have read the terms of this policy and that you agree to our use of your personal data as described.
2. What data could we collect from you
You may be asked to provide us with the following information
Your Shopping Mall UserName
Your name
Your address
Your telephone number Your email address
For some of the services supplied on our website you may be asked to provide further details.
The information required, and the reason why we need it, will be explained at the time this information is requested.
3. Our use of Personal Data
a. To provide the Modsdoll service to you

We will use your personal data to provide and improve our general service to you, to enable us to deal with any queries you have about our service, to notify you of any changes to our service and General User Conditions.

b. To send you information about our other products and services

From time to time, we would like to send you information about other products and services, which we offer, and which we believe you may be interested in. If you decide now, or at any later time, that you would like to receive such information, please inform us by e-mail
4. Security
We operate a number of technical and organisational measures to ensure that your personal data is kept secure and to prevent unlawful or unauthorised disclosure, misuse, alteration, damage or accidental loss or destruction.
5. Notification of changes
New services and new laws may generate a need to amend this privacy policy. You should therefore check this privacy policy on a regular basis to ensure you are familiar with its terms.
6. Privacy Support
If you have any questions about our Privacy Policy, please contact us

Email :themodsdoll@gmail.com
how to order
After you have select the product that you wish to buy, click "Add to Cart" and you will see the product in the shopping cart. Click "Checkout" and continue to fill out the online order form. If you wish to cancel the order, simply press "Remove." If you wish to continue to shop, click "Continue Shopping" and it will bring you to the home page again.
Order Cancellations
If you decide that you wish to cancel the order that you have placed using the online shopping facility, please contact a member of our retail team. Their contact details are below:

All order cancellations that are successfully submitted and processed before the order is processed and ships out from the warehouse does not subject to 25% restocking fee. At Modsdoll cancellations are possible for any reason and you will receive a complete refund less a 25% restock fee if returned. If the product or merchandise has already been processed or shipped, it is your responsibility to cover or pay all shipping and handling charges to you and back to us. All orders will have a 25% restocking fee if return is requested. All orders placed on-line will require a 25% restock fee if returned as well as freight paid by consumer back to us.
Modsdoll reserves the right to change the terms and conditions of this Agreement. Modsdoll at its discretion may also cancel an order prior to shipment from a free email account as well as any other type email account. Modsdoll also reserves the right to cancel any order for any reason at anytime.
▶ Returns [Return policy]
If you should need to return an item contact Modsdoll by E-Mail and request a RAN (Returned Authorization Number). Returned items MUST have the RAN (Returned Authorization Number) written BOLDLY on the box of the returned item. Return shipping charges are your responsibility. We recommend that you insure the item when shipping. All items returned must be in new and unused condition. Modsdoll will issue a refund "less shipping and a 25% restocking fee" for orders made in error by the customer within 10 days of date shipped, or if you order a product and change your mind about the order and wish to cancel the order after the product has been special ordered for you a 25% restock fee still applies plus shipping charges. Carton must be un-opened and all product accessories, manuals, etc., intact, new and un-used. After this 10 day period, it is at the discretion of Modsdoll to accept any inventory back. Once a return authorization number has been issued, it is only valid for 15 days after issuance. After this 15 day period Modsdoll will refuse product.
▶ Defective Merchandise
Defective merchandise can be returned to Modsdoll within 7 days of receipt of receiving the merchandise at the address you specified to us when the order was placed. Certain merchandise may require manufactures service first before the return is allowed in order to correct the problem. To return your product or merchandise email Modsdoll right away.
International Orders
Payment Information for international orders
There are 1 ways to pay for international orders:


1. Payment through Paypal : paypal account - themodsdoll@gmail.com
Expected Delivery Time
After your payment terms have been confirmed, (usually same day with Credit Card order) by our credit department, the items you ordered are processed and reserved for your order. Orders generally take 1-2 business days to process depending on the styles being ordered.
When all the items on your order are processed, your order will be filled and shipped. Because of our huge volume and ease of handling with , FedEx, EMS we generally utilize the these network. Delivery will normally take 3 - 7 business days for Express and 14days to 30 days for surface or regular delivery to deliver your package, either door to door, or door to airport. For most orders, delivery will be made to the actual address given. Please note that if you do not provide complete and accurate billing information, your order will be delayed until our shipping department receives the required information.
On most items modsdoll will ship your product within 24-48 hours. On product not in stock, average delivery time is about 10 to 14 days. If we foresee a delay in shipping or possible backorder, we will contact you by phone or e-mail to make you aware of any delays on your order. modsdoll, will do everything it can to make your shopping experience a pleasurable one.
Shipping
Modsdoll, uses EMS, airmails,to ship your products. On some heavy items modsdoll will contact you by e-mail with detailed shipping quote to your area.
Customs duty on International Orders
We are not responsible for customs and duty on international orders. Items must be declared and insured for the full purchase price. If an item is not insured or declared for the full purchase price, buyer is responsible for any loss or damage during transit.
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